Help & support.

Having trouble with Kubuca? Browse the questions below or write to us — we reply within 24 hours.

Common questions

Syncing, scanning accuracy, goals, subscriptions and account deletion — answered below.

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Contact support

Send us a message directly. Our team responds within 24 hours on business days.

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App status

Live state of food recognition, syncing and backend services.

All systems operational

Frequently asked questions.

The seven things people write to us about most. If yours isn't here, email support@kubuca.com and a person will answer.

Send us a message and our support team will get back to you within 24 hours.